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How to WOW Customers with Internet Marketing

All the World's a Stage - Make 'em Say WOW!

All the World's a Stage - Make 'em Say WOW!

Go for the WOW.

It’s not that much different than being on stage.  As a former jazz vocalist, I completely understand audiences that are distracted.  You have to keep your eyes on the audience to really get that feedback – you need to know whether your set list is right on track, while keeping your attention with the band to make sure they have cues to know when it’s OK to solo or when you’re going to come in after the bridge.

Ok, just got distracted there…now where was I?

As a jazz vocalist, I had to keep all hands on deck, engaging the media with press releases to get coverage, engaging people with my performance, (and hopefully they would purchase a CD!),  e-mail marketing, and always building website content.
If you’re a social media marketer, or involved with any kind of internet marketing, you should know that people have VERY limited time to hear your message, let alone click through to find out more.  And conversion?  That needs to be even more engaging.

To really lead someone down the “marketing funnel” we need to completely engage them at the start…Because in this “age of distraction,” there are too many things that fight for our attention.

Even writing this post, I was distracted by e-mail, by an RSS alert that came in, AND by the phone.

So, it’s a pretty safe bet that as you read this, you are probably distracted in some way, too.

If you want to get someone’s attention, really understand your audience (and every audience is unique!).

To start:

“What am I trying to say?”

What is the goal you are trying to accomplish?  Keeping it to one idea per communication is best. Whether it’s an e-mail blast, or a Facebook fan page post – limiting the content for each broadcast is to your advantage.

Don’t know which idea is best?  Use the Google Keyword Search Tool to check your global monthly search rate for two keyword phrases.  Which phrase do people search for more?

Or if you’re a local business, check the local Google search numbers right alongside it.

Now that you’ve figured out ONE thing that you want to get across to your customers,

“What’s the best way to say it?”

This means not just writing the copy, but thinking about the platform on which the copy will be  – if it’s a subject line in an e-mail marketing campaign, keep the text short and sweet – benefit up front.  Think of it like a tweet – this is your one shot to hope for a click through to drive traffic.

It’s crucial to LISTEN to your audiences so you can understand their needs and evaluate opportunities.

But you must also COLLABORATE with your team (or band?) so you can really understand your audiences and get the right message out to them, as quickly and streamlined as possible.

Now go make ‘em say WOW!

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16 comments to How to WOW Customers with Internet Marketing

  • oaicpg

    Took me time to read all the comments, but I really enjoyed the article. It proved to be Very helpful to me and I am sure to all the commenters here! It’s always nice when you can not only be informed, but also entertained! I’m sure you had fun writing this article.

  • Searcy

    You have the coolest blog EVER mate, already bookmarked it. I’ve beed doing seo for 2 years now, and I’ve never really seen somebody so passionate about it.

  • Myrta Abela

    Really I think that Google Buzz’s release was a little premature, especially with the recent concern of privacy. I also think that Google’s possibly going down the same path that Windows went through around the era of Windows 98. The past few products and releases seem to be less planned and I also feel that rushed the first in the industry, and or compete with its competitors releases. The privacy issue was something that did not require was a very simple issue to figure out, a very basic review session could have identified these issues. Do you think Google may have received too much credit last year?

  • Teyler4

    Last year my blog took off after using marketing automation software, i think i have become a push button junkie. In this technology era why are people still choosing manual ways to promote their businesses is beyond me. Automated software mixed with email marketing is like fire and gasoline for any website/blog. IMO;)

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  • Pasko31

    Thanks, I was searching for something along the lines of this. I was thinking, do you think newsletters are still an good way of marketing online? Does anybody still use them successfully and actually get readers?

    Cheers!
    Jessica

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  • Marlene Catoe

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